Oman Air Cancellation Policy

Oman Air has specific guidelines and fees for cancellations, no-shows, and refunds, which vary depending on the fare type and the method of booking the flight. This article offers an in-depth overview of Oman Air cancellation policy, including fees for Economy and Business Class, procedures for canceling flights, refund eligibility, and what options are available if the airline cancels or delays the flight. 

Does Oman Air allow flight cancellations within 24 hours of purchase?

No. Oman Air has discontinued the 24-hour cancellation policy. Previously, airlines used to provide a 24-hour grace period where passengers could cancel the flight for free within 24 hours without incurring any fee. 

How much is the Omar Air Cancellation fee?

When changing travel plans, it is essential to consider the cancellation fee to manage the potential expenses. 

Oman Air’s cancellation fee varies for both Economy Class and Business Class, offering flexibility for travelers with different needs. 

Below is the table outlining the cancellation fees for Oman Air’s Economy and Business Class fares:

For Ecomnomy Class

Fares	Economy Comfort	Economy Flex
Cancellation Fee (in USD)	200 USD	60 USD

For Business Class

Fares	Business Comfort	Business Flex
Cancellation Fee (in USD)	200 USD	60 USD

Does Omar Air allow flight cancellations after departure?

Passengers who need to cancel their flight after it has departed must understand the no-show cancellation policy. 

Oman Air marks a passenger a no-show if he/she fails to board the flight. 

The table below highlights Oman Air’s no-show cancellation fee for Economy Class and Business Class. 

For Economy and Business Class, passengers holding Comfort fare will face restrictions as no-show cancellation is not allowed. This means that if a passenger fails to board the flight, they may forfeit the entire ticket value. 

In contrast, for the Economy Flex fare, no-show cancellation is permitted and incurs a no-show penalty of 325 USD. In addition to the airline’s penalty of $ 60. Therefore, the total fee you must pay is 385USD per passenger. 

Fares	Economy Comfort	Economy Flex
No-show cancellation Fee (in USD)	Not Allowed	60 USD (cancellation fee) + 325 USD (no-show fee)

For Business Class

Fares	Business Comfort	Business Flex
No-show cancellation Fee (in USD)	Not Allowed	60 USD (cancellation fee) + 325 USD (no-show fee)

How can passengers cancel their Oman Air flight booking?

Oman Air provides multiple options for passengers to request flight cancellations online, over the phone, or at the airport. 

Here is the step-by-step method for each cancellation method:

Canceling an Oman Air flight online: Here are the steps to cancel the Omar Air flight online:

• Go to www.omanair.com and select the “Manage Booking” tab.

• Enter the 6-digit alphanumeric booking reference in the required field. Enter the passenger’s last name and click on the “Manage Booking” tab.

• Once your booking details appear, select the specific flight or itinerary that you want to cancel. 
• The system will display the applicable cancellation fees based on the fare type.
• Confirm the cancellation, and Oman Air processes payment in the original method of payment. 

Canceling an Oman Air flight over the phone: If you want to cancel a single passenger or a single flight segment from a multi-destination itinerary, it is not possible to cancel online. 

You need to contact the Oman Air customer service number at +968 24 531 111 (if calling from Oman) or +1-571-389-6426 (if calling from the U.S.)

You can find these numbers through the Contact US page on Oman Air’s official website. 

• Tell the Oman Air representative that you want to cancel the flight booking. 
• Provide your PNR number, passenger name to identify your booking. 
• The airline will inform passengers about the applicable cancellation fees based on their fare type. 
• Confirm the payment of fees, which will be deducted from the existing booking value.
• The remaining fare will be refunded by the airline to the original form of payment.
• The representative will provide a confirmation number or send a confirmation email/message.

Canceling an Oman Air flight at the airport: Passengers can cancel their flight in person at an Oman Air ticket counter. This option is suitable for last-minute changes, but passengers must cancel at least 3 hours before the scheduled departure. 

What is Oman Air Refund Policy?

Oman Air allows refunds for eligible tickets, but there are certain guidelines depending on your fare type, how you have booked the flight, and when you cancel. Here’s what you need to know:

Eligible booking for refund: Refunds are only available for flight tickets bought directly from Oman Air’s website, Oman Air call centre, and its ticketing office.

Timing: Passengers can request a refund up to 3 hours before the flight’s departure time. 

Payment method: Refunds are sent back to the credit or debit card used to buy the ticket. Flight tickets booked with cash, cheque, or other methods cannot be refunded. 

Non-eligible flight tickets: Flight tickets with partner airlines and code-share flights cannot be canceled online. You need to contact the Oman Air call center or where you purchased the ticket.

Refund time: After adjusting the Omna Air cancellation fee, the ticket value is refunded to the card within 7-10 business days. 

Also Read: Starlux Airlines Cancellation Policy

What should you do if Oman Air cancels or delays a flight? 

Whether your flight is canceled or delayed, you might be eligible for rebooking, refunds, or entitlements like meals or accommodation, depending on your circumstances. 

If Oman Air cancels your flight, you can claim a refund for the unused portion of your ticket, switch to another available flight, or reroute to your destination. No additional fee will be charged. The airline can only be held responsible for compensation if it cancels the flight within 14 days before departure. 

Flight Distance	Approx. Compensation (USD)
Up to 1,500 km	270 USD
1,500–3,500 km	430 USD
Over 3,500 km	650 USD

If the Oman Air flight is delayed: If there is a flight delay of 2 hours or more, the airline will offer free meals, drinks, and 2 phone calls. For overnight delays, the airline offers hotel accommodation and airport transfer for free. If there is a delay of 5 hours or more, passengers can claim a refund for unused segments. 

Flight Delay hours	Approx. Compensation (USD)
2 hours or more	270 USD
3 hours or more	430 USD
5 hours or more	650 USD

Denied boarding: If you’re denied boarding, you will get rebooked to the next available flight or a refund if you have a confirmed reservation. 

In addition, you can claim a refund up to 650 USD for UK/EU departures.

Conclusion

Oman Air offers a very flexible approach to flight cancellations, with clear guidelines for fees, refund eligibility, and passenger rights during disruptions. However, the airline does not offer a 24-hour cancellation period, but passengers still have flexibility by booking a flex fare. In addition, the airline offers multiple channels to cancel the reservation online, over the phone, or at the airport. By understanding these policies, passengers can explore cancellation options and minimise the last-minute expenses. 

Frequently Asked Questions (FAQs)