How to Cancel Air Alsie Express Flights?

The Danish virtual airline, Air Alsie Express, has its base at Sonderborg in Southern Denmark. However, all of its flights are operated by Air Alsie, which is its sister carrier. Air Alsie Express is quite liberal when it comes to cancellation policies. This guide will give you a detailed insight into Air Alsie Express’ cancellation policy. When you know about the rules of their cancellation policy, it helps you plan your journey properly to save yourself from any inconvenience. 

Air Alsie Express’ Cancellation Policy – A Detailed Explanation 

Planning a vacation is full of surprises of all kinds, sometimes as extreme as having to postpone the flight. Air Alsie’s cancellation policy varies according to the different fare types. 

Air Alsie Express’ 24-Hour Free Cancellation Policy 

With Air Alsie, travelers have the flexibility to cancel their flight and get a complete refund within 24 hours of issuance. In contrast, other acquired services, like the cancellation protection and the extra baggage, will not be refunded. 

Those traveling on Plus and Premium fares can avail of the 24-hour cancellation policy. However, individuals who have booked the Basic fare are not eligible for the 24-hour free cancellation policy. 

Air Alsie Express’ Rule for Last-Minute Cancellations

You definitely wouldn’t want to cancel your reservation at the last minute, unless there is something really urgent. 

• If your ticket is 24 hours or less from the departure time, you will have to cancel at minimum 12 hours before the scheduled departure time for a refund.
• If the cancellation takes place less than 12 hours of your flight’s departure time, only the taxes will be refundable according to certain rules.

When you rebook a flight, a fare difference may be charged due to the difference between the original ticket price and the current fare. Nevertheless, you are not allowed to rebook on a lower-priced ticket. In addition, destination changes are also not permitted. The deadline to rebook your ticket is a maximum of an hour before your flight’s departure time. 

Please be aware that the service surcharge is non-refundable, while taxes are refundable with a deduction of 100 DKK per ticket. A passenger who initially bought a non-refundable ticket and later changed it to a refundable one will get back only the part of the ticket that is refundable. This means that the difference between the original fare and the rebooked fare will be the amount you will receive.

You Can Read More: How to Cancel a BAR Aviation Flight?

How to contact Air Alsie Express

Air Alsie provides several phone numbers for contacting their services. These numbers can be used for inquiries, bookings, and other customer service needs.

Air Alsie Contact Numbers:

You can call Air Alsie at these phone numbers:

• +45 7442 9888
• +45 8881 1111
• +45 7345 2970

Air Alsie Express’ Compensation Policy

Air Alsie provides a compensation policy that deals with delays and cancellations. Based on the information given, here is a summary:

General Recommendation for Compensation

Air Alsie Express may need to compensate its passengers like other airlines, so they have a policy that advises guests to drop off at the airport and check in, even if the flight is late. This guideline will remain in effect until Air Alsace decides to do things differently.

Delays

When a flight is delayed for over two hours, Air Alsie Express usually compensates for reasonable expenses incurred while waiting at the airport. That is, they will pay for your food and drinks that you may have bought while waiting for the extra while. 

Cancellations:

Here is what you should know about Air Alsie Express’  rules when they cancel flights.

• Travel Rearrangement and Reimbursement: If a flight is canceled, Air Alsie Express offers to change the tickets, so the passengers could reach their desired destination. Besides this, Air Alsie will also reimburse the costs which are caused by the waiting time as well as for the food, drink, transport, and overnight accommodation.
• Ticket Reimbursement: If a traveler decides to cancel his/her ticket because of a flight cancellation, Air Alsie Express will give a full refund of the unused portions of the said flight only. In these circumstances, passengers should directly get in touch with Air Alsie Express’ customer service team. 
• Communication: In the event of a flight cancellation, Air Alsie Express staff will keep passengers informed and will be available to answer any specific questions related to the cancellation.

Conclusion

The process of flight cancellations can be complex and difficult. Get rid of all of the hassles when getting to grips with Air Alsie’s regulations for a more relaxing trip. It is extremely important to check the cancellation details with Air Alsie as the type of ticket, the rules of the fare, and the time of execution are the factors that determine the result. 

Contacting them by phone can bring about personal assistance. Even though travel changes might be inevitable from time to time, still, learning more about the Air Alsie cancellation policy will be beneficial to you, and it will be more comfortable to negotiate the cancellation with them.

Frequently Asked Questions