Aklak Air has been developing safe and reliable air transport projects in the Western Arctic since 1994. Their services in the northern region include medevac, scheduled, and chartered services. In addition, they have Transport Canada-certified aircraft and dual flight crews. They also connect remote communities and support specialized industries such as research and surveying. In this way, they ensure efficient and safe travel to 60 locations in the north.
But whether you are a resident or a tourist, you should be prepared to change your travel plans due to unforeseen circumstances. The information presented here is what you will need. You will be guided about the cancellation procedures and rules at Aklak Air, so you are entitled to stress-free travel.
Aklak Air Cancelation Policy for Chartered Flights
Aklak Air is committed to delivering unfailing and efficient charter flights. For the fluent working vacuum, they have provided the following Aklak Air Cancelation Policy:
- Charter Cancellations
Here are some rules and regulations regard
- Cancellations need to be made at least 48 hours before the scheduled departure.
- Cancellation of a flight with less than 48 hours’ notice may attract additional charges over and above the prescribed fee on a case-by-case basis.
- Passenger & Cargo Requirements
- For more organized scheduling, the checking of passengers and cargo’s presence must be submitted one day before the time of departure.
- To avoid additional holding fees or cancellation penalties, all private flight passengers and cargo must arrive at the agreed departure time.
- Payment Policy
- Non-member customers are required to pay the reserved charter amount at the time of initial booking.
- Other fees must be paid when the charter ends, such as mileage, holding fees, or anything else, you are responsible for.
Also Read: How to Cancel Dan Air Flights
Aklak Air Flights’ Cancellation Policy for Scheduled Flights
Aklak Air understands that many people find themselves needing to change their plans. Aklak Air has offered a schedule of its flight cancellation policies as follows:
- Check-in and Boarding:
Confirmed travelers should complete their check-in process 30 minutes before the planned departure time. Failure to do so results in a “no-show” status. After the 30-minute deadline, the wait-listed and standby passengers will be checked in.
- Cancellation Fees:
All cancellations are subject to a fee. Requests submitted 24 hours or more earlier than the flight date will incur a $50.00 fee, which will be deducted from the refunded money.
For cancellations on the day of flight, a $50.00 fee will be charged from the balance in the account to book a new flight with Aklak Air Travel in the future. Passengers must be prepared to pay for any increase in the standard rate at the time of rebooking.
- No-Show Policy:
Any confirmed passenger who does not check in 30 minutes before the flight will be considered a “no-show”.
- If a “no-show” can board after standby passengers, there is no charge.
- If a “no-show” boards after wait-listed passengers, there is no charge.
- If a “no-show” passenger fails to arrive or does not board the flight, the customer may be refunded the ticket credit, for which they will be charged a fee of $75.00. In addition, the passenger will be required to pay for any increase in fare rates at the time of rescheduling.
- Credit on Account:
Account credits must be used within one year of the original ticket purchase date.
The unused credits will be forfeited to Aklak Air without compensation.
- Monetary Refunds:
- Cancellations are made without charge for the following reasons:
- Death in the immediate family (proof required).
- In the case of Aklak Air, flight cancellations are caused by weather, mechanical problems, or the fact that not enough seats have been confirmed for the flight.
Conclusion:
To understand Aklak Air’s cancellation policy, you need to know the timing and whether there are any fees associated with cancellation. Whether you are canceling early or within 24 hours of your flight, you will be charged a fee, but the types of refunds vary. Make sure you don’t miss the 30-minute check-in deadline to avoid a no-show penalty. In some cases, such as family bereavement or airline-initiated cancellations, you can get your money back, so you won’t be deprived of such safeguards and dispute resolution.
Frequently Asked Questions
Aklak Air offers monetary reimbursement when the reason for cancellation is a death in the family (with proof) or the airline’s fault, such as weather or mechanical problems. Otherwise, cancellations incur a fee, with refunds usually issued as a credit for future travel.
To get a refund from Aklak Air, get in touch with their customer team at (867) 777-3777. Refund eligibility is based on the time limits for the notice and on the terms applied to the corresponding charter.
You can connect with Aklak Air by calling (867) 777-3555 or emailing them at info@aklakair.ca.
Aklak Air’s cancellation policy includes a refund penalty, as well as a 24-hour free period plan. Cancellations of such trips more than 24 hours before departure incur a $50 fee for a refund, while cancellations between 24 hours and right before departure incur a $50 travel credit.