Would you like to cancel your Qantas reservation, that too free of charge? Well, here is the good news then. You can cancel your Qantas flight without paying any charge, if you do the same in 24 hours of booking, However, it is reserved for only customers who have enrolled into Qantas’ Frequent Flyer program.
How Does Qantas’ Frequent Flyer Program Work?
If you have enrolled into Qantas’ Frequent Flyer program and you have booked directly with Qantas, in such cases you are eligible for cancellation within 24 hours of booking.
You will not incur any cancellation fees. Moreover, Qantas will cancel your flight alongside any additional products associated with it (if they are eligible for cancellation). You will get a refund of any amount you paid for your flight alongside the additional products.
What to Do If You Have Booked Your Flight But Haven’t Enrolled into Qantas’ Frequent Flyer Program?
There isn’t any cause to worry. You may still enroll for the airlines’ Frequent Flyer Program. Once you have enrolled yourself into the program, do not miss out on adding your Frequent Flyer to the existing booking. Also, you must do the same in 24 hours from the time you’ve made the booking.
How Will You Be Eligible for a Free Cancellation?
For free cancellation sans any fees, the following criteria has to be mentioned:
- You have to be enrolled into Qantas’ Frequent Flyer Program. Moreover, you should even add the Frequent Flyer Number to the booking.
- You should book directly on Qantas’ official website, Qantas’ app or through their Contact Centre.
- You have booked in a span of less than 24 hrs.
- The departure time of your first flight has to be at least 30 days or even more than that.
- The first flight has to originate from any Australian city.
- The booking has to be paid in full, and the ticket must also be issued.
When Can You Not Be Eligible For Free Cancellation?
You will not be eligible for any free cancellation under the following circumstances:
- You have booked for an unaccompanied minor.
- There was a change in the booking previously
- You booked by using a Flight Credit or may have even opted for the Buy Now Pay Later option.
- There has been split in your original booking, where one or more passengers have been separated.
What Else Can Be Refunded with the Free Cancellation Option?
When you cancel your reservation in 24 hours from booking, you’ll be eligible for doing the same free of charge. Alongside this, some additional ancillary products will be refunded as well, which include:
- Pre-paid seat requests
- Pre-paid extra baggage allowance
- Voluntary carbon program contributions
However, there are some things which can’t be refunded or cancelled. These include:
- Hotel reservations (you must contact Qantas Hotels directly)
- Qantas Travel Insurance (Contact Qantas Insurance to update your insurance policy)
- Car reservations
- Booking fees (particularly if your booking had been made through Qantas’ contact centre or an airport location)
Also Read: How Do You Cancel A Qantas Airways Flight?
How to Cancel Your Qantas Flight?
Follow the steps mentioned below and you will be good to go:
- Go to Qantas’ official website, check Manage Booking option or you can even log into your account.
- You will find the cancel button above the Flights panel option. Select the cancel button. Review your information in the pop up window.
- If you find the pop-up window provides you with the “Cancel for any reason” policy, then you’ll be allowed to cancel sans any charge.
- The refund for your flight value and additional products (if eligible) will be credited to your original payment mode.
- If the cancel button cannot be selected, then it could be that your payment is being processed, or the ticket hasn’t yet been issued. If all the eligibility criteria has been met and you still face a problem, you may get in touch with Qantas support team.
When Can You Not See the Cancel For Reason Option On Your Qantas Reservation?
If you do not find the Cancel for reason option, then your booking is not eligible for a cancellation without a fee. It could even be that your Frequent Flyer number hasn’t been added to your reservation. So you must add it to your reservation, and retrieve your booking once again and check.
Conclusion
The Cancel for any reason option is only eligible for those enrolled in the Frequent Flyer program. So if you wish to cancel without being charged a fee, you may sign into the mentioned program. For more details on the same, you may get in touch with Qantas’ customer service number.
FAQs
You will be eligible to cancel for reason when you have enrolled yourself for Qantas Frequent Flyer program. However, you must cancel in 24 hrs. since the time you have booked.
Yes you can cancel your Qantas flight for free without having to pay a cancellation fee. However, to do the same you will have to be a part of their Frequent Flyer Program.
You will not be eligible for cancelling your Qantas flights for free if you are booking for a UM (unaccompanied minor), if your booking has been reissued or changed previously, if you have used any Flight Credit, if one or many passengers had been split from your original booking.