Unintended travel changes can be annoying, especially when they pertain to flights. If you are forced to cancel the flight of Chartair, you should have a good understanding of their cancellation policy and procedure, which is of the utmost importance. The blog will provide you with a clear understanding of the Chartair cancellation policy and explain how you can get in touch with Chartair for help.
Chartair is a regional airline that operates mainly in the Caribbean area. It offers both scheduled and charter flights, allowing people to travel to various islands, whether as residents or tourists. Due to the various types of flights it offers, the airline’s cancellation policies may differ from those of larger international airlines. This guide will lead you through them. Let’s explore the Chartair cancellation policy in detail!
Chartair Cancellation Policy: A Comprehensive Guide
Understanding Chartair’s cancellation policy is significant for handling any changes in your travel plans. The guide gives the important points that you need to remember:
Notification Requirement: To make modifications or cancellations on a Chartair flight, you need to communicate the changes to Chartair or your issuer agent at least 24 hours before the time of departure. Failure to provide a timely notice may result in significant penalties.
Cancellation Charges: The cancellation charges distinguish between the Regular Public Transport (RPT) flights and the Charter flights, in addition to /plus the time of cancellation.
Regular Public Transport (RPT) Flights:
- 24 hours or less before departure: 100% of the ticket price.
- More than 24 hours but less than 48 hours before departure: 75% of the ticket price.
- More than 48 hours but less than 72 hours before departure: 25% of the ticket price.
- More than 72 hours before departure: $60.
Charter Flights:
- Less than 24 hours before departure: full charter cost.
- More than 24 but less than 48 hours before departure: 50% of the charter price.
- More than 48 but less than 72 hours before departure: 25% of the charter price.
- More than 72 hours before the trip: No cancellation fee will be incurred.
If you cancel your booking and the applicable cancellation fee is deducted, Chartair will refund the remaining amount to you.
Rescheduling and Passenger Detail Changes (RPT Flights)
- A $60 administration fee is charged every time an RPT flight is rescheduled to a different day. Changes can’t be made on the departure date.
- Changes in name or any other passenger details on an RPT flight also carry a penalty of a $60 administration fee per change.
- No changes are possible on the day of departure.
- Remember, each day may have a different fare for each flight.
Rescheduling Charter Flights
- Each time you reschedule a charter flight to a different day, an administration change fee of $60 will be deducted from your account.
- No changes can be made on the date of departure.
What Happens When the Chartair Flight is Disrupted?
Although Chartair always strives to make all flight schedules available, it is essential to be aware that there may be circumstances that are not planned and cause changes. Their cancellation policy for these circumstances is such that they respect the circumstances and acknowledge that flight dates and times are not guaranteed and therefore are not part of the transportation contract.
Unavoidable Delays and Flight Changes
According to Chartair, delays in flights that are not part of the schedule are inevitable, occasionally. The flights could sometimes be subject to change for several reasons, as mentioned below:
- Operational reasons
- Maintenance issues
- Safety or security concerns
- Weather conditions
- Air traffic control directives
- Governmental authority actions
- Force Majeure events (events beyond Chartair’s reasonable control)
Chartair’s Right to Modify Flights
Chartair reserves the right to, at any time and without limitation to:
- Cancel, reschedule, or delay any flight (or part of a flight), even after booking confirmation.
- Substitute aircraft with alternatives.
- Change the flight route, including adding or removing stops.
Diversion to Alternative Airports
If the crew deems it unsafe to land at the intended destination airport, Chartair may divert the flight to the next practicable airport. In such situations, passengers bound for the original airport have the right to be accommodated there:
- On the first available Chartair aircraft with space.
- On another carrier’s aircraft nominated by Chartair.
Chartair will pay for the expenses connected to the transfer.
Also Read: How to Cancel Africa World Airlines Flights
How Do I Cancel my Chartair Booking?
Cancelling a flight is not always avoidable, and knowing the right course of action is crucial for a stress-free process. Chartair made bookings can be sorted out faster and easier, by contacting them by phone or in some other way.
To cancel your Chartair booking, please contact Chartair directly at:
- Phone: 1300 790 800 ext. 1
- Email: reservations@chartair.com.au
Conclusion
To cancel a Chartair flight, you must contact the airline directly, to get assistance in retrieving your booking, and also know about the cancellation policy, and refund amount. When you call the customer support, make sure you have your booking details at hand to make the process easy, and seamless. We believe this guide will bring clarity and make it easier for you to change your travel plans.
Frequently Asked Questions
Contacting Chartair is possible through the use of any of the following methods by calling 1300 790 800 ext. 1 or sending an e-mail to reservations@chartair.com.au. Furthermore, you can also visit their website to get more contact details.
The Chartair cancellation policy varies from one passenger to the other. A difference occurs if the booked flight is either RPT or Charter and you cancel it soon before the departure. Therefore, please contact them at 1300 790 800 ext. 1 for specific information concerning your booking.
Chartair’s cancellation fees vary based on whether it’s a Regular Public Transport (RPT) or Charter flight and how far in advance you cancel.
It is most convenient when guests book Chartair together with their friends, family, or employees using the provided number, 1300 790 800.