How to Cancel a Flynas Flight?

Travel plans can sometimes change unexpectedly due to personal reasons, schedule conflicts, or unforeseen circumstances. If you need to cancel your Flynas flight, the airline provides a structured cancellation policy that ensures flexibility and convenience for passengers. Flynas offers multiple options, including rebooking on an alternative flight, holding the ticket amount as credit for future travel, or providing a full refund under certain conditions. 

Additionally, Flynas makes efforts to inform passengers in advance if their flight is delayed or canceled. Understanding the Flynas cancelation policy can help travelers make informed decisions and minimize inconvenience.

Can You Cancel a Flynas Flight?

If there have been changes to your travel plan, then you may choose to cancel your Flynas reservation. Here is how to go about it if you are canceling online, which is the easiest and most convenient way: 

• Visit flynas.com
• Access the “Manage My Booking” section. 
• Go to “Cancel Flights”. You will find it in the top left column. 
• When you cancel your ticket you will be charged a fare according to your fare type. What remains goes in as your credit shell that you can redeem in the future. 

How Much Does Flynas Charge for Canceling a Flight?

For domestic flights, Light and Value passengers cannot cancel their tickets. Plus and Premium passengers can cancel for a fee of 150 SAR. 

If you do not wish to cancel, you have the option of a flight change that you can make at the most four hours before your flight’s departure time. For Light passengers, the charge to change the flight is 250 SAR, whereas for Value passengers it is 100 SAR. In the case of Plus and Premium passengers, there isn’t any charge at all. The balance is added to your NAS wallet to be used for any future flights. The credit card is valid for a year since its issuance date. 

For International flights, the cancelation and change charges vary as per the group you are in. For instance, International Group 1 includes destinations like Amman, Istanbul, Kuwait, Erbil, Baghdad, Damascus, Abu Dhabi, and so on. 

For Group 1, the charge to change a Light Ticket is 350 SAR, while a Value ticket costs 150 SAR. In the case of Plus and Premium, it costs nothing to change a ticket. 

Cancelation isn’t permissible for Light and Value tickets, while for the Plus and Premium tickets, the charge is 200 SAR

International Group 2 includes Constantine, Cairo, and Algiers. International Group 3 includes places like Mumbai, Hyderabad, Lucknow, Karachi, Lahore, Islamabad, and so on. The destinations in International Group 4 are Moscow, Milan, Tashken, Osh, Geneva, Dhaka, etc. 

For all these groups, cancelation is not allowed in Light and Value Fares. If you want to cancel for Premium and Plus Fares, the cost is 200 SAR. Group 3 doesn’t have a Premium ticket, though. 

To change, for Light fare types the cost is 150 for all fare groups, and 350 in the case of Value fare types. Changing is free for Plus and Premium for all the groups. 

Just as with domestic flights, in the case of international flights as well changes can be made to a maximum of four hours before your flight’s departure. 

For codeshare or Interline flights, it costs 100 SAR to change and 250 SAR to cancel for Economy Class. In the case of Premium, changing your flight is free, and cancelation costs 200 SAR. To know more about the same, contact Flunas’ customer support team. 

Flynas Rules for Canceling Group Booking 

Passengers can cancel group bookings within 30 days of the flight’s departure time. They will be charged a 25% cancelation fee on the flight’s base fare. The remaining amount becomes a part of the credit shell. For bookings canceled between 29 and 15 days of your flight’s scheduled departure time 75% cancelation fee from your base fare gets deducted. 

For bookings canceled 14 days or less than that from your scheduled fare, a 100% cancelation fee from your base fare will be charged. If you have a round-trip group booking, partial cancelations are not permitted.  In case of changes or cancelations of group bookings, you can do it for only 15% of your group’s size. 

What Rights Do Passengers Have If Their Flynas Flight Is Canceled?

We discussed about voluntary bookings in the above section. Now let us mention of involuntary bookings, where the airlines have a hand. If Flynas cancels a flight, the airline must provide passengers with certain rights and options:

1. Alternative Flight Options
   • Flynas will offer available alternative flights to affected passengers.
   • If a passenger accepts an alternative flight, they will not be entitled to additional compensation.
   • The delay caused by switching to an alternative flight will be treated under the airline’s flight delay regulations.
2. Right to Cancel and Get a Full Refund
   • If a passenger chooses not to accept the alternative flight, they have the right to terminate their contract with Flynas.
   • In such cases, Flynas is relieved from providing additional care and support as required under Article Seventeen of the airline’s regulations.
   • The passenger is entitled to a full refund, including:
     • Ticket price
     • Any additional fees paid for the booking (such as seat selection, baggage fees, and other charges)

Flynas Cancelation Policy At Length – Know the Refund Options Available For Involuntary Cancelation 

You will be eligible for a refund under the circumstances that Flynas canceled your flight or if there has been a change in your flight’s scheduled departure time by as much as six hours. You will receive any email or message notification for any rescheduling, delay, or cancelation of your flight. You have the following options available at hand, particularly if you do not opt for any alternate flight at a different time or date.

• Request a refund to your Flynas wallet or account
• You may choose to reschedule your flight for another date, sans paying any extra charge. 

To request a refund, get in touch with Flynas’ customer support or do it online via the Manage My Booking option. You can also go to the message sent by Flynas and click on the refund option there. If you’ve booked through a travel agent, get in touch with them for any refund details. 

If you’ve booked through Flynas’ official website and are eligible for a refund, then the amount will take around ten business days to get credited to your account. 

Upon requesting a refund, you will get a refund within 24 hours of the request submission. You will even get a request reference number, alongside a link where you can check your refund’s status. You may also contact Flynair’s customer service, provide them with your reference number, and they will help you check your refund. 

Advance Notification By Flynas for Flight Delays or Cancellations

Flynas tries its best to notify all customers of any disruptions or delays in advance. To ensure you receive timely updates:

• Provide accurate contact details, including a mobile number accessible during your journey.
• If Flynas is unable to contact you due to incorrect or missing details, their liability for the inconvenience may be reduced.

Using Flynas Credit Shells for Payment

• If you receive a Credit Shell after canceling your flight, this amount can be used for future bookings with Flynas.
• Instead of paying with a credit card, you can utilize the unused Credit Shell balance when purchasing your next ticket.

Filing a Complaint At Flynas for Poor Service

If you have experienced any issues and wish to file a complaint regarding Flynas’ services, you can reach their Customer Service Unit through the following channels:

• Phone: +966112611126
• Email: customerservice@flynas.com

For a faster resolution, include details such as your booking reference, flight number, and a description of the issue when submitting your complaint.

When Can Flynas Cancel a Flight?

Flynas is not permitted to cancel scheduled flights unless there are specific reasons, including:

• Force Majeure – Situations beyond the airline’s control, such as natural disasters or extreme weather conditions.
• Safety and Security Concerns – If reports approved by the General Authority of Civil Aviation (GACA) indicate that operating the flight would compromise passenger safety.

Also Read: How to Cancel Citilink Airlines Flight?

Special Considerations for Discounted Flights

If a passenger booked a discounted fare under a promotional offer, compensation will be based on the highest price value of the class originally booked, according to the approved tariff.

Cancellation at Airports Without Daily Flights

• If a passenger’s flight is canceled at an airport that does not have daily flights, Flynas must provide an alternative method of transportation upon the passenger’s approval.
• This ensures the passenger reaches either their destination or the nearest airport with available departing flights.

Conclusion 

Canceling a Flynas flight requires understanding the airline’s policies regarding refunds, credits, and alternative travel arrangements. While passengers can cancel their bookings through the “Manage Booking” section on the Flynas website or by contacting customer service, it is crucial to be aware of applicable fees and conditions. Flynas generally offers credit in the Nas Wallet rather than direct refunds, except in cases where the airline cancels the flight. Passengers should also consider alternative options such as rescheduling their flight to avoid cancellation fees.

To ensure a smooth cancellation process, it is recommended that travelers review Flynas’ fare rules before booking and provide accurate contact details to receive updates regarding flight changes. 

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