How Do You Cancel A Qantas Airways Flight?

Plans change and sometimes it could be that you may have to cancel or alter your flight booking. It could be a menace indeed, and that’s why knowing about the respective airlines’ cancellation policy helps you to go about things in a systematic way and saves you from inconvenience of any kind. 

Australia’s flag carrier, Qantas is quite popular and has a flexible cancelation policy. Here is what you must know at length about Qantas Airlines’ cancelation policy. Let’s get started. 

Can You Cancel Your Qantas Airways Flight? 

Yes, you can cancel your Qantas Airways flight when the need arises. However, the refund amount actually depends on your fare type. Here is what you should know before you move to cancel a Qantas flight. 

1. Check your fare rules to see if there are any fees or restrictions involved in the cancellation process. 

2. You must even see if your reservation may be canceled online or not. 

3. If you aren’t able to make an online cancellation, you are required to contact Qantas Airways’s customer service team. You may be charged a fee for seeking assistance. 

4. When you opt for canceling your flight, the reservation for all passengers in your booking will be automatically cancelled. That’s why separating them from your reservation is important, if you do not wish to cancel the flight for everyone. Only after that you may proceed with the cancellation process. These passengers are booked separately with a new booking reference number. You cannot divide all bookings online, it is possible only for some of them. To know more you must check the eligible bookings thoroughly on Qantas’ official website. 

How Do You Cancel for Bookings Made Through a Third-Party or Travel Agent?

If you have booked through a travel agent or a third party, and your fare permits cancellation, then you have to get in touch with the booking provider to initiate the cancellation process. If your concerned booking person isn’t available, you may get in touch with the local Qantas office. Service fees may apply. 

How to Cancel a Qantas Flight? 

You can cancel a Qantas Airways flight online only if you booked directly through them. If you didn’t book using your Qantas Points, then the cancellation process varies as per your fare type which varies as per your country of arrival and departure. When you cancel your booking you’ll be offered either of the two – a flight credit or a refund. 

• You’ll be offered a flight credit if your booking value can be used in the future. After your flight credit has been issued, you’ll receive an email from Qantas in details. When you redeem the flight credit for booking a new reservation the fare difference and change fees are to be paid. 

• When your cancellation policy permits for a refund, you can request your airfare’s value for any section of the flight which has been untravelled in addition to any taxes which apply as a refund. Service fees, and cancellation fees (if applicable) will be minused from your refund amount. If your original booking doesn’t allow any refund, in such cases you’ll get a refund of the taxes only. Any refund amount will get credited to your original payment form. 

When your booking involves Qantas Points, then cancellation varies as per your reward type. 

• When you have booked via Flight Rewards, then a Qantas Points cancellation fee will be charged. You’ll get a refund of your taxes, and Qantas Points. 

• If you used Point Plus Pay for booking your flight, then the fare rules vary as per the fare you’ve used for redeeming your points. To check the booking conditions you must access your account and then your booking. Select your booking, click on Manage, and then go to Flights for viewing the fare details. 

• If you have booked combining Point Plus Pay and Flight Rewards, a refund or cancellation fee will apply. Any reminiscent points paid for taxes or fare will go in as refund. 

Process to Cancel Your Qantas Reservation Online 

When you are going to cancel your reservation online, here is the way to do the same: 

1. Go to the official website.
2. Input your booking reference number and retrieve your booking. 
3. Go to the Flights tab and click on the red (cancel/voucher) button 
4. Click on “create a refund/flight credit”
5. When the cancel button has been greyed out and you are unable to select it, get in touch with Qantas’ local office for additional help. Service fees might apply. 

Business rewards and Frequent Flyer members may log in to their account and cancel their booking by selecting Manage. 

What Happens When You Have Made A Mistake During Booking? 

If you made an error while booking your reservation through Qantas’ official website or via their app, then Qantas gives you time till midnight of the same day to let them know that a mistake has been made. They’ll amend the changes and charge no change or service fees for the same. Any difference in fare will be charged though. Moreover, changes depend on the flight availability as well. 

The following changes can be made free of charge if informed before: 

• Your flight’s date and time
• The arrival and departure destination
• Fare type
• Travel class
• Minor misspellings of your name (this can however be corrected after 24 hours when you have booked your flight and prior to the time of commencing your travel)

You must keep in mind that the midnight timeline as mentioned is specified as per the time zone which you are in. For other rectifications, like minor misspellings for your reservation on flights of other airlines, or changing the passenger’s name completely, you have to cancel your previous itinerary, and book a fresh flight altogether which depends on the fares and availability at that point of time. 

Also Read: Porter Airlines Cancellation Policy

What Happens to the Ancillary Products or Supplementary Services When You Cancel a Qantas Flight? 

When you cancel your Qantas reservation then any supplementary services you’ve opted for along with it like pre-purchased additional baggage, pre-selected seat, or car rentals will also be cancelled. The amount that you’ve paid for these services won’t be a part of your refund amount or flight credit. 

You need to refer to the terms and conditions at length to know if you’ll receive a refund for these services or not. If you have travel insurance as a part of your booking, you must get in touch with your insurance service provider for further assistance. 

If your flight booking has a hotel reservation associated with it, in such cases you won’t be eligible for cancelling your flight online. To cancel your flight you should get in touch with the local Qantas office, whereas for cancelling or updating your hotel reservation, please contact Qantas Hotels. 

Conclusion 

To cancel your Qantas flight hassle-free, you must know about the airlines’ cancellation policy at length. In doing so you will save yourself from any last-minute hassle or inconvenience. If your flight was cancelled by Qantas due to any unavoidable circumstances, you will be notified and the necessary measures will be taken by the airline authorities. For any details about the cancellation policy you may refer to their official website or get in touch with their customer service team. 

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