Canceling a flight with Boutique Air requires a clear understanding of the airline’s policies, which vary depending on the type of ticket purchased and the method of booking. Whether you are dealing with a schedule change, unexpected travel adjustments, or cancellations initiated by the airline, knowing your options can help you avoid unnecessary charges and ensure a smooth process.
Boutique Air offers policies for both refundable and non-refundable tickets, as well as guidelines for flights booked directly through the airline or via third-party travel agents. This guide about Boutique Air’s Cancellation policy provides a detailed overview of how passengers can cancel or modify their reservations while maximizing their refund or credit eligibility.
Can You Cancel a Boutique Air Flight?
Boutique Air allows passengers to cancel or modify their flights based on the type of ticket they purchased—refundable or non-refundable.
Cancellation Policy Rules for Tickets Purchased Directly from Boutique Air
Passengers who booked their tickets through Boutique Air’s official website or customer service must adhere to the following policies:
Non-Refundable Tickets:
Here are the rules to follow when canceling non-refundable tickets:
- You can cancel before your flight’s scheduled departure time through Boutique Air’s website (www.boutiqueair.com) or by calling customer service at 415-418-6312.
- There is no service fee for changes or cancellations, but passengers must pay any difference in airfare.
- If canceled, passengers may request a flight credit instead of a refund.
- You should use the flight credits within 90 days from the date of cancellation.
- If you do not cancel or change your ticket before your flight’s departure date, there will be a forfeiture of your ticket value.
Refundable Tickets:
If you have a refundable ticket, here is what you should make note of:
- When you cancel before your flight’s scheduled departure time through Boutique Air’s website or customer service, you become eligible for a complete refund
- There is no service fee for changes or cancellations, but passengers must pay any difference in airfare.
- Refundable fares are subject to availability.
- If canceled, a full refund is processed within 7-10 business days.
- If you wish to make changes to your ticket, you must note that they may not always be available. Moreover, you won’t always get refundable fares as well.
- You won’t receive any refunds if the cancellation or alteration isn’t made before the date of your flight’s departure.
Cancellation Rules for Tickets Purchased from a Third-Party Travel Agent or Website
If a passenger booked a Boutique Air flight through a third-party agent or travel website, they must get in touch with them for any changes or cancellations. The cancellation policies vary as per the kind of ticket that has been purchased.
Non-Refundable Tickets:
- For any change or cancellation you should contact the third party or travel agent from whom you booked the ticket.
- The passenger must pay any fare difference.
- If canceled, passengers may request a Boutique Air flight credit through the third-party agent, but credit approval depends on the agent’s policies.
- You should redeem flight credits within 90 days from when you canceled them.
Refundable Tickets:
- You must contact your third-party agent to change or cancel your Boutique Air ticket.
- The passenger must pay any fare difference.
- If canceled, passengers may request a third-party agent for a complete refund.
- The approval of your refund will depend on the policies and regulations of the third-party organization from which you booked your ticket.
You won’t get any refund if the change or cancellation isn’t made before the flight’s departure date.
Key Considerations for Cancellation
Here are some key points to note regarding Boutique Air’s cancellation policy.
- Passengers who book directly with Boutique Air have more control over cancellations and refunds compared to third-party bookings.
- Refundable tickets offer greater flexibility and financial protection.
- Non-refundable tickets allow for changes and cancellations but only offer flight credits instead of monetary refunds.
- Failure to cancel or modify a ticket before departure results in the total loss of the ticket value.
Boutique Air’s 24-Hour Risk-Free Cancellation Policy
Passengers who book their flights at least seven days before departure can cancel their reservations within 24 hours of booking without any penalty, irrespective of the kind of ticket you have – refundable or non-refundable.
By understanding Boutique Air’s cancellation policy, passengers can make informed decisions and take necessary actions in case of flight changes or cancellations.
Rules for Cancellation by Boutique Air
If Boutique Air (referred to as the “Charter Operator”) must cancel a scheduled flight, they will notify the passenger (“Participant”) in writing within seven days of the cancellation. However, the notification will be sent no later than ten days before the scheduled departure date. The airline cannot cancel a flight within ten days of departure unless circumstances make it physically impossible to operate the flight. If such an unforeseen situation arises, Boutique Air will inform the passenger as soon as possible, but no later than the scheduled departure date.
The airline will issue a total refund of your ticket price if they have canceled your flight. You will receive the refund in fourteen days from when your flight was canceled. However, any administrative or cancellation fees previously charged will not be included in the refunded amount.
Also Read: Oman Air Cancellation Policy
Boutique Air Cancellation and Delay Policy
Boutique Air may cancel or delay flights due to external factors such as weather or airport delays, as well as internal factors such as maintenance or schedule changes. The compensation and rebooking options vary accordingly.
Cancellations and Delays Due to Factors Outside of Boutique Air’s Control
- Flight Cancellations: Passengers may opt for a full refund or be rebooked on the next available flight.
- Flight delays surpassing three hours: Passengers have a choice. They can opt for flight credits, a complete refund, or rebooking on whichever flight is available next.
- Flight diversions: You will get free shuttle services by Boutique Air to help you commute to or from the airport.
Cancellations and Delays Because of Factors for Which Boutique Air is Responsible
- Flight Cancelled: Passengers have two options, either rebook or opt for a total refund. Boutique Air may provide additional amenities where possible.
- Major Flight Delay (Over Three Hours): Passengers may request a full refund.
Boutique Air’s Cancellation and Delay Rules for Connecting Flights
If a passenger’s connecting flight is delayed, causing them to miss their Boutique Air flight, their reservation may be changed to the next available flight without a change fee, subject to fare availability.
Conclusion
This was Boutique Air’s cancellation policy in a nutshell. All of it depends on your ticket type. Refundable fares allow for full refunds if canceled before departure, while non-refundable tickets offer flight credits for future travel.
Understanding these policies helps travelers avoid financial losses and manage last-minute changes efficiently. Always check Boutique Air’s official website or contact customer service for the most accurate information.
FAQs:
Passengers can cancel their Boutique Air flight through the airline’s official website (www.boutiqueair.com) or by calling customer service at 415-418-6312. If the ticket was booked through a third-party travel agent or website, the cancellation must be processed directly with that agent.
It depends on your ticket type – refundable or non-refundable.
Refundable tickets: Full refund is available when cancellation is made before departure, which is processed in seven to ten business days.
Non-refundable tickets: Not eligible for a refund but may qualify for a flight credit, which must be used within 90 days of cancellation.
Yes, passengers can change their flights before departure. Refundable and non-refundable fares allow changes without a service fee, but passengers must pay any difference in airfare. Flight changes are subject to availability.
If Boutique Air cancels a flight, passengers are entitled to a full refund or can rebook on the next available flight at no extra cost. Refunds are processed within 14 days of cancellation, excluding any previously charged administrative or cancellation fees.
Passengers who booked their ticket through a travel agent or website must contact the third-party provider to process cancellations. Refunds and flight credits depend on the third party’s policies, and Boutique Air is not responsible for any additional service fees they charge.
If a connecting flight is late, Boutique Air will rebook passengers on the next available flight without charging a change fee. Rebooking is subject to seat availability.
Yes. If a reservation is made seven or more days before departure, it can be canceled within 24 hours of booking for a full refund, regardless of fare type. This applies only to tickets booked directly with Boutique Air.